At WoofyTales.in 

we understand that customers may need to cancel orders in certain situations.

1. Orders can be cancelled only before they are shipped or dispatched from our facility.

2. Once the order has been shipped, cancellation requests will not be accepted.

3. If a prepaid order is cancelled successfully before dispatch, the refund will be processed to the original payment method within 5–7 working days.

4. Woofy Tales reserves the right to cancel any order due to product unavailability, pricing errors, suspicious transactions, or unforeseen circumstances.

5. In case an order is cancelled by Woofy Tales, customers will receive a full refund for prepaid orders.

6. Customers can request order cancellation by contacting our support team through the Contact Us page or official support details.

We appreciate your understanding and support.